Get Help Now!  (312) 655-7700
  Do You Need Rent, SNAP or Utility Assistance?

COVID-19 Services/Response:

Our thanks to the remarkable staff, partners, donors, and volunteers who are helping us meet the needs of those least able to navigate these unprecedented circumstances. We are in your debt.

Service Update:

  • For urgent needs, please call 312-655-7700
  • Meals to go are available at Congregate Meal sites and Senior Centers. Catholic Charities has suspended all senior group activities and adult day care amidst the COVID-19 pandemic.
  • Our home care services continue, and are following a more sophisticated protocol as there are seniors who have no one to drop off groceries and provide basic hygiene assistance.
  • Food pantries and evening meal programs will continue to provide food depending on supplies and safe distribution protocols. Please check under Our Services/Emergency Services for locations and phone numbers.
  • Counseling, case management, and other services that can be provided remotely are being delivered accordingly. Please call your case worker or program contact if you need assistance.

How You Can Help:
Due to COVID-19 exposure risks, we are unable to take donations of clothing or food from individuals or groups at this time.  

  • Please consider a contribution. The need for financial assistance and program support for those who were only just making ends meet will grow significantly with lost wages and other impact from the pandemic.
  • Masks, hand sanitizer, paper towels, or bleach wipes are needed and can be dropped at any Catholic Charities location. 
  • When shopping on Amazon, please use Amazon Smile and choose Catholic Charities so we might benefit from your purchase. 
  • Volunteers needed to pack food at pantries.  If you are not in a high risk category and are willing to help, please email Andrew McKernin at amckernin@catholiccharities.net. Protective gear provided. Health protocols enforced. 
  • Thank the human service workers, first responders, and grocery/gas station/coffee vendors in your life and when you see them in action.

For more information on COVID19, visit the CDC website.



Confidentiality

All contacts with a counselor are covered by the Illinois Mental Health and Developmental Disabilities Confidentiality Act.

This means that any information disclosed during your contact with Holbrook Counseling Center will be kept strictly confidential as required by this Act, and by applicable ethical standards. Your written permission is required before any information about your contact with Holbrook Counseling Center is released to anyone outside the Holbrook Counseling Center. This means if your roommate, friend, parent, or professor, etc., calls us, we cannot even acknowledge that we know of you. It also means if you want us to release information to someone else, we cannot do so until you give us permission in writing.

According to the Act, however, there are three situations when we are required to release information:

  • If a minor child is at risk of being abused or neglected, a counselor would be required to report that information to the appropriate agency to assure the safety of the child.
  • If you present an imminent risk of serious injury to yourself. In this case, the counselor would take action to assure your safety, releasing only the information needed to do this.
  • If you threaten serious harm to another person. Again, we would have to take action to protect the other person, releasing only the information necessary to assure the person's safety.
  • In all cases, whenever confidential information is going to be released, our professional staff will always notify the client that such action is being taken.

If you have any questions about confidentiality, please call us at (312) 655-7725.