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elder_abuse_neglect

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We investigate all allegations of elder abuse and neglect.

Elder Abuse/Neglect can be intentional or unintentional.

We are the only agency providing this service in Barrington, Hanover, Palatine and Wheeling Townships.

Elder abuse and neglect happens.

Please scroll down to see the different types of elder abuse/neglect.

Following that, you can find out how to report a case of elder abuse/neglect, and what will happen with the information after you report it.

Elder Abuse/Neglect Can Take On Many Forms:


How do I report a case of Elder Abuse/Neglect?

Anyone can report a case of elder abuse in good faith.

The Elder Abuse and Neglect Act protects reporters and case workers from civil or criminal liability. All information will be kept confidential. The reporters name will not be released.

Remember, elder abuse happens and you can help us do something about it.

If you are aware of a possible elder abuse or neglect situation in Barrington, Hanover, Palatine, or Wheeling Township please call our Intake department at 847-253-5500 during our normal office hours.

If you have an after hours, holiday or weekend elder abuse report you can call toll free at 1-866-800-1409.

For callers who are deaf, hard of hearing, or have a speech disability call 1-888-206-1327.

Legislative changes effective January 1, 1999 requires mandatory reporting by designated professionals for older adults who are unable to self-report. (The reporters name is held in strict confidence.)


What happens after I report Elder Abuse/Neglect?

After the report is received by our Intake department, a professionally trained case worker, following Illinois Department on Aging regulations, initiates an investigation.

Using investigative and problem solving techniques, a case worker responds to the need of an older adult who is a victim of abuse, neglect or exploitation.

If abuse or neglect is identified, the case worker works with the victim to determine what services are most appropriate to stop the abuse.

These services may include: