Responsible for completing alcohol/drug assessments inclusive of DUI, Non-DUI, Secretary of State Updates, Letters of Denial, Investigative Reports and misdemeanor cases in accordance with DASA, Illinois Secretary of State, CSIA and Circuit Court of Cook county rules and regulations. These assessments may be conducted within the regional office or in Department of Correction’s facilities. Completes intake processing, inclusive of data entry. Knowledge of and ability to conduct specimen collections for toxicology screening and represents alcohol/drug assessments at the Secretary of State hearing facilities as designated by the manager. May be required to provide evening, weekend and out of venue services as deemed appropriate by CSIA Management. Will be required to work with at risk population.

Directly oversees various outreach functions for the Division of Community Development and Outreach Services which include: all the Supplemental Food and Nutrition Programs like, Mother and Child Nutrition Program, Commodity Supplemental Food Program and Farmers Market Program.  Provides administrative support to programmatic areas within the division as well as ensures that Federal and State regulations and policies are adhered to.

Provides casework services to elderly individuals and their families following Illinois Department of Aging and Area Agency on Aging Elder Abuse program standards and reporting procedures for investigation, intervention and protective services offered to victims of abuse, neglect and exploitation.  Assessment and case notes will utilize the ESIS (Elderly Service Information System) and/or IDOA client forms generating program, both of which will be on a lap top computer.  Case Manager must be able to carry the laptop and printer or use a carrying cart.  Position requires current driver’s license and agency required auto insurance.  Must be able to use filing cabinets.  Must be able to assess elevator and non-elevator building(s) on a regular basis.  If on-call, must maintain availability on a 24/7 basis by phone or pager.

Supervises and implements clinical team services for the Arts of Living Institute.  Supervisies staff assigned, ensuring the effective delivery of services.  Monitors and evaluates service delivery for teen parents per Arts of Living Institute policy and procedure.  Tracks statistical data regarding number of clients served, number of services delivered, client outcomes and staff hours of service.  Ensures compliance with Catholic Charities Arts of Living documentation policies and procedures.  Under the direction of the Program Director maintains close communication with CPS personnel regarding service delivery at different school sites.

Answer inbound calls to the Homelessness Prevention Call Center, a city-wide, multi-agency collaboration to support Chicago's Ten Year Plan to end homelessness.  Assess callers to determine their eligibility for financial assistance, provide information on available services and make appropriate referrals.  Demostrate efficient call handling skills consistent with department policies and service levels as well as characterized by excellent customer service.  Provide data entry at level of accuracy meeting program requirements.