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West Region

 About this Region
Catholic Charities West Regional Services provides an array of emergency, immigration and social service programming to youth, adults, the elderly and families living in west Cook County. Services are offered at the Regional Office located at 1400 South Austin Boulevard in Cicero and at outlying sites. We invite you to explore our site. Volunteers are always welcome.

Our West Region serves the following communities:  Franklin Park, Northlake, Melrose Park, River Grove, Elmwood Park, Schiller Park, Berkeley, Bellwood, Maywood, River Forest, Oak Park, Hillside, Westchester, Broadview, Forest Park, Berwyn, Cicero, Riverside, Lyons, Brookfield, LaGrange Park, Western Springs, LaGrange, Hinsdale, and Oak Brook.
Central Information and Referral (CI&R) is the point of entry for clients and others on their behalf who are seeking information, assessment, emergency assistance, advocacy, linkage and/or referral to appropriate Catholic Charities’ programs or community resources. Central Information and Referral completes applications for service in the following programs: Emergency Assistance Program, Community Casework and Counseling, Holbrook Center for Counseling and Psychotherapy and Family Shelter Services.
For information contact CI&R: 708.222.1491 *   **

Emergency Assistance Program (Food Pantry) provides quality food to people coming to our office for assistance. The food package is sized to the family. This service is meant to be supplemental until the person is connected with another food resource.
For information contact CI&R: 708.222.1491 *   **

Clothing Room provides clothing to families in need on a monthly basis. Clothing is provided via donations received at the West Suburban office.
For Clothing Room hours or to make a donation: 708.222.1491*   **

Commodity Supplemental Food Program "Nutrition Services for the Elderly" - USDA supplemental food and nutrition program administered by the Illinois Department of Human Services and operated by Catholic Charities. Service is available to eligible persons who are 60 years or older.
For information contact: 708.222.1491 * **

Mother and Child Food and Nutrition Program "Food for Growth" - USDA food and nutrition program administered by the Illinois Department of Human Services and operated by Catholic Charities. The program provides nutritious food items to supplement the diets of low-income, post-partum women and children between the ages of five and six.
For information contact: 708.222.1491 * **

Catholic Charities New Hope Apartments provides scattered site transitional apartment housing and wrap-around case management services for homeless familiesin West Suburban Cook County.
For information contact CI&R: 708.222.1491*   **

Community Casework and Counseling provides professional problem solving, case management and counseling services to families and individuals who are overwhelmed by multiple and varied problems. These problems may include: family violence, sexual abuse, homelessness, grieving, coping with a disability or medical illness, incest, parent-child issues, marriage difficulties or other issues that affect the family’s or individual’s ability to cope. Initial contact would be through Central Information and Referral.
For information contact CI&R: 708.222.1491 *   **

Holbrook Center for Counseling and Psychotherapy provides therapy for individuals of all ages, couples and those in relationships. Our professional staff are licensed by the State of Illinois to provide counseling services. Fees for services are available through insurance coverage, private pay or from subsidies based on income and family size if insurance coverage is not possible. Counseling in Spanish is available. Satellite meeting sites in the West include the following churches: St. Bernardine in Forest Park, St. John of the Cross in Western Springs and St. Anthony Church in Cicero. By appointment only.
For information contact CI&R: 708.222.1491 or visit *   **

LOSS (Loving Outreach to Survivors of Suicide) provides services for those who are grieving a death by suicide of a family member or close friend. LOSS offers weekly groups for the newly bereaved in 10-sessions groups, individual and family counseling and a monthly newsletter.
For information contact: 312.655.7283 or visit *

Immigration and Naturalization Services - This accredited program provides assistance with the lawful permanent residency and naturalization processes. Staff is available to provide legal information and assist with the completion of forms. This program also provides educational and informational community presentations.
For information contact: 708.329.4031 Monday, Tuesday, Thursday, 2:00 p.m. – 4:00 p.m. *   **

Outreach and Interpretation Project - Public Benefits Coordinator - provides outreach and interpretation on public benefits for all immigrants.
For information contact: 708.222.1491 *   **

Maternity and Adoption Services - 312.454.1717 or 1.800.-CARE.022 - Adoptive Parents, Maternity and Adoption staff are available for speaking engagements to inform the public about adoption as a positive option. Adoption Services include both domestic and inter-country adoptions. Pre-adoption counseling, adoption studies, licensing, placement and post placement services are provided to families. Families are able to adopt children from several foreign countries. Adoptive family support groups are provided. Through the Adoption Guild families are able to participate in various activities.
For information contact the Intake Department: 312.655.7086

The Maternity Department provides counseling for the pregnant woman, birth father, and their families to assist in planning for themselves and their baby. Services include arranging for prenatal care and delivery, providing temporary care of infants in licensed homes for a short period of time while a permanent plan is made for the child. If adoption is the plan of choice by both parents, they are encouraged to actively participate in the selection of an adoptive family.
For information contact a maternity counselor: 1.800.CARE.022

Central States Institute Alcohol and Drug Assessment Services (A.D.A.S) is located in the Circuit Court of Cook County at Maybrook Court in Maywood, Illinois. The service provides evaluation and assessment services to DUI offenders referred by the Circuit Court and the Secretary of State’s Office.
For information contact the administrative offices: 312.655.7529

Maywood Adolescent Parent Program (MAPP) provides a specialized parenting group to students at Proviso East High School. The group meets weekly at Proviso East during the students’ lunch hour and also provides a meeting after school within the community. Workshops include training on well baby care and a variety of other parenting and life-skill topics. Home visits are also included in this program.
For information contact Ludella Gilmore: 773.995.1737

Catholic Home Care provides professional services to persons residing in their own homes who need assistance in completing daily activities. Services could include nursing assessment, certified nurse’s aide and homemaker. Payment for services is through government contracts, insurance, or fee for service.
For information contact: 312.655.7415

Keenager News is a free monthly publication of the Catholic Charities of Chicago with explanations of benefits for older persons, humor, nostalgia, health and safety tips, puzzles, and recipes tailored to the needs and pleasures of seniors.
To subscribe call 312.655.7425 or visit

Accolade Adult Day Care - located in Oak Park - provides supervised care, socialization, nutritious meals, and recreational services for frail older adults.
For information contact: 708.445.1300

Affordable Housing for the Elderly

Bishop Goedert Residence – federally subsidized, independent living apartment facility for senior's aged 62 and over, located on the Hines VA Campus. While preference is given to veterans all eligible seniors are encouraged to inquire.
For information contact: 312-655-7440

Donald W. Kent Residence - federally subsidized, independent living apartment facility for senior's aged 62 and over, located in Northlake.
For information contact: 312-655-7440

Cooke’s Manor – long-term housing and supportive services for Veterans recovering from addiction to drugs/alcohol. Location: Hines VA Campus.
For information contact: 708-343-2873

Catholic Charities St. Mary of Celle Family Center – developmentally appropriate, affordable child care (ages toddler to five) and family strengthening programming. Located in Berwyn.
For information contact: 708-303-3650 **


* Programs have offices on site
 **Services available in Spanish

 Regional Advisory Board
John P. Barrett                             Clare Idaszak 
Jack Norton                                  Benjamin A. Jagoe
Michael R. Benson                    Robert F. Kastenholz
Michael R. Benson Jr.               Douglas Kurtenbach
William J. Darley                       Michelle Latz
Paul Dragich                                Clem Martin
Mary S. Feeley                           Dr. Ken and Karen Nelson
Lauretta M. Froelich                John J. O’Leary
Ellen Gorney                               Patrick VanDeWalle
Jeanne M. Hardy                       Fabiola Zavala
James R. Hellige                        Mark Czajkowski

 Volunteer Opportunities
Sign up through Volunteer Bridge!
Below are examples of what you can volunteer for:

Food, Clothing and Shelter Program Opportunities
■Food Pantry
■Commodity Supplemental Food Pantry
■Food Drives
■Clothing Room Support
■New Hope Apartments

Youth Programs/Service Opportunities
■Maternity and Adoption
■SMART Homework Assistance Program
■Babysitting Support

Senior Service Opportunities
 ■Accolade Adult Day Care
■Bishop Goedert and Donald W. Kent Residences

Food Pantry

Sort and organize food products. Assist with packing, distribution and delivery.
Monday - Thursday A.M. or P.M. - Cicero Location

Commodity Supplemental Food Program

Assist with carrying boxes for clients, a number of whom are senior citizens. Delivery of food boxes to homebound seniors.
 Friday 9a.m. - 12p.m. Food delivery times are variable and can be based on volunteer availability - Cicero location

Food Drives and Collections

Gather non perishable food products, personal care items, diapers, hats and gloves for winter.

Clothing Room Support

Sort and organize incoming donations. Assist when the Clothing Room is open to the public (Wednesdays).
 Monday - Friday A.M. or P.M. - Cicero Location

New Hope Apartments

Assist in setting up apartments for new residents. Provide homework help to student residents. Participate in seasonal and Holiday activities such as basket assembly and delivery, BBQ's, and other fun.
 Cicero Location

Maternity and Adoption

Coordinate collection of baby items for our Maternity and Adoption program. Program staff are willing to come out and speak to a group about these valuable programs.

SMART Homework Assistance Program

Tutor children in the primary grades.
 Monday / Tuesday / Thursday (during the school year) - Cicero Location

Babysitting Support

Babysitting support on Tuesday mornings, from 9:00 a.m. - 11:30 a.m. at the West Regional Office.

Accolade Adult Day Care

Conduct arts and crafts classes, donate supplies, stencils, fabric paint, etc. Hold current events and book club discussions. Plan seasonal programs. Sponsor monthly birthday party.
 Monday - Friday A.M. or P.M. - Oak Park Location

Bishop Goedert and Donald W. Kent Residences

Coordinate Bingo Day, complete with prizes and refreshments, Assist with the delivery of commodities to seniors apartments, assist with gardening in the springtime.
 West Region Satellite
DACA Announcement/Informacion de DACA
Tuesday, September 05, 2017 by Communications
Today, Attorney General Jeff Sessions announced that Deferred Action for Childhood Arrivals, known as DACA, would be phased out over the next six months. Under DACA, immigrants who came to the U.S. illegally as minors have been able to get work permits and receive temporary deferral from deportation.

Here are the details of the new policy:

- The administration won't consider new applications for legal status dated after Sept. 5.
- Applications filed before September 5, 2017, will continue to be processed.
- Applications submitted on or after September 5, 2017 will not be accepted or processed.
- Anyone who is a DACA receipt with permits expiring between now and March 5, 2018, can apply for a two-year renewal. That application must be submitted by Oct. 5.
- Some DACA holders, with permits that expire between now and March 5, 2018, will be eligible for renewal for another two-plus year. For others, legal status ends as early as March 6, 2018.

DACA Questions and Answers

1. What is going to happen to current DACA holders?

Current DACA recipients will be permitted to retain both the period of deferred action and their employment authorization documents (EADs) until they expire, unless terminated or revoked. DACA benefits are generally valid for two years from the date of issuance.

1. ¿Qué va a pasar con los actuales beneficiarios de DACA?

Los beneficiarios actuales de la DACA podrán retener tanto el período de acción diferida como sus documentos de autorización de empleo (EAD) hasta que expiren, a menos que sean terminados o revocados. Los beneficios de DACA son generalmente válidos por dos años a partir de la fecha de emisión.

2. What happens to individuals who currently have an initial DACA request pending?

Due to the anticipated costs and administrative burdens associated with rejecting all pending initial requests, USCIS will adjudicate—on an individual, case-by-case basis—all properly filed DACA initial requests and associated applications for EADs that have been accepted as of September 5, 2017.

2. ¿Qué sucede con las personas que actualmente tienen una solicitud inicial DACA pendiente?

Debido a los costos y cargos administrativos asociados con el rechazo de todas las solicitudes iniciales pendientes, USCIS adjudicará, individualmente, caso por caso, todas las solicitudes iniciales de DACA y Autorización de Empleo que hayan sido debidamente presentadas hasta el 5 de septiembre, 2017.

3. What happens to individuals who currently have a request for renewal of DACA pending?

Due to the anticipated costs and administrative burdens associated with rejecting all pending renewal requests, USCIS adjudicate—on an individual, case-by-case basis—properly filed pending DACA renewal requests and associated applications for Employment Authorization Documents from current beneficiaries that have been accepted as of September 5, 2017, and from current beneficiaries whose benefits will expire between September 5, 2017 and March 5, 2018 that have been accepted as of October 5, 2017. USCIS will reject all requests to renew DACA and associated applications for EADs filed after October 5, 2017.

3. ¿Qué sucede con las personas que actualmente tienen una solicitud de renovación de DACA pendiente?

Debido a los costos y cargos administrativos asociados con el rechazo de todas las solicitudes pendientes para renovación de las solicitudes de DACA, USCIS adjudicará en forma individual, caso por caso todas las solicitudes de renovación de DACA y Autorización de Empleo que hayan sido debidamente presentadas para renovación hasta el 5 de septiembre de 2017 y de los beneficiarios actuales de DACA cuyos beneficios se vencerán entre el 5 de septiembre de 2017 y el 5 de marzo de 2018. Estas deberán presentarse no más tarde del 5 de octubre de 2017. USCIS rechazará todas las solicitudes de renovación de DACA y Autorización de Empleo que se presenten después del 5 de octubre de 2017.

4. Can deferred action received pursuant to DACA be terminated before it expires?

Yes. DACA is an exercise of deferred action which is a form of prosecutorial discretion. Hence, DHS will continue to exercise its discretionary authority to terminate or deny deferred action at any time when immigration officials determine termination or denial of deferred action is appropriate.

4. ¿Puede la acción diferida recibida de acuerdo con DACA ser terminada antes de que expire?

Sí. DACA es un proceso de acción diferida que es una forma de discreción de la fiscalía. Por lo tanto, el DHS continuará ejerciendo su facultad discrecional para terminar o negar la acción diferida en cualquier momento cuando los oficiales de inmigración determinen que la terminación o la denegación de acción diferida es apropiada.

5. Will USCIS share the personal information of individuals whose pending requests are denied proactively with ICE for enforcement purposes?

Generally, information provided in DACA requests will not be proactively provided to other law enforcement entities (including ICE and CBP) for the purpose of immigration enforcement proceedings unless the requestor poses a risk to national security of public safety, or meets the criteria for the issuance of a Notice To Appear or a referral to ICE under the criteria. This policy, which may be modified, superseded, or rescinded at any time without notice, is not intended to, does not, and may not be relied upon to create any right or benefit, substantive or procedural, enforceable by law by any party in any administrative, civil, or criminal matter.

5. ¿USCIS compartirá la información personal de individuos cuyas solicitudes pendientes se deniegan proactivamente con ICE para propósitos de cumplimiento?

En general, la información proporcionada en las solicitudes de DACA no se proporcionará a otras entidades encargadas de hacer cumplir la ley (ICE y CBP) para efectos de ejecución de procesos de inmigración, a menos que se determine que el solicitante es un riesgo para la seguridad nacional o según las normas de ICE se tenga que emitir un aviso de comparecencia. Esta política, puede ser modificada reemplazada o anulada en cualquier momento sin previo aviso. Esta política no podrá utilizarse para crear ningún derecho o beneficio ustancial procesal, ejecutado por ninguna de las partes en un asunto administrativo, civil, o penal.

6. Will DACA recipients still be able to travel outside of the United States while their DACA is valid?

Effective September 5, 2017, USCIS will no longer approve any new Form I-131 applications for advance parole under standards associated with the DACA program. Those with a current advance parole validity period from a previously-approved advance parole application will generally retain the benefit until it expires. However, CBP will retain the authority it has always exercised in determining the admissibility of any person presenting at the border. Further, USCIS retains the authority to revoke or terminate an advance parole document at any time.

6. ¿Los destinatarios de la DACA aún podrán viajar fuera de los Estados Unidos mientras su DACA sea válida? A partir del 5 de septiembre de 2017, la oficina de USCIS no aprobará solicitudes nuevas, I-131 para permiso condicional para salir y entrar al país, asociadas con el programa DACA. Aquellos que posean una aplicación I-131 previamente aprobada de permiso condicional para salir y entrar del país, mantendrán este beneficio hasta que este permiso expire. Sin embargo, el CBP tiene la autoridad para determinar la admisibilidad de cualquier persona que se presente en la frontera. Además, USCIS tiene la autoridad para revocar o terminar este documento de permiso condicional para salir y entrar al país en cualquier momento.

For more information or to make an appointment please call: (312) 427-7078 from 2:00 – 4:00 p.m.

Para más información o para concertar una cita, por favor llame al: 312-427-7078 de 2:00 – 4:00 p.m.

West Region:

1400 S. Austin Boulevard
Cicero, IL 60804

Esmeralda Zepeda, West Regional Director
Phone: (708) 329-4022
Fax: (708) 222-1495

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Phone: (312) 655-7525
721 N. LaSalle, Chicago, IL 60654