721 N. LaSalle
Chicago, IL 60654
Intake: (312) 655-7700

Family Shelter Program

651 W. Lake Street
Chicago, IL 60661
Intake: (312) 655-7700

Provides interim housing to families at renovated convents at two locations in Chicago. The shelter services both one- and two-parent families, with children up to age 18. Heads of household must be at least 18 years of age. Residents are given basic needs, social services, counseling, and referral to other services as needed. Maximum length of stay is 120 days.

Jean Stratton
Manager
7811 S. Ellis
Chicago, IL 60619
Intake: (312) 655-7700
Phone: (773) 487-8615
Fax: 773-651-0852

Division of Family and Parish Support Services

Street-To-Home Initiative

651 W. Lake Street
Chicago, IL 60661
Phone: (312) 655-7554

Through a grant from the Department of Housing and Low Income Housing Trust Fund, two full time social workers place up to 25 chronic homeless individuals in housing and provide intensive case management services with a focus on assisting the individuals in maintaining their housing.

Lake County Samaritan House

North Chicago
Intake: (847) 782-4142
Fax: (847) 782-1030

A 90-day transitional, emergency shelter program for homeless women and their dependent children.  Residents are provided with basic needs, individual and group counseling, parenting education, housing placement assistance and intensive case management services.

Division of Family and Parish Support Services

New Hope Apartments

651 W. Lake Street
Chicago, IL 60661
(312) 948-6513

Catholic Charities-New Hope Apartments provides housing with intensive case management services for homeless families with children under the age of 18 in both the City of Chicago and Suburban Cook County. Families are housed in scattered site transitional apartments and for up to 24 months receive services which include rental assistance, household furnishings, employment assistance with training and educational referrals, child care, budgeting assistance, transportation and assistance in accessing appropriate government programs.  Through Individual Action Plans, clients focus on barriers to job placement. Families achieve job skills and income, decrease debt and increase self-determination during their time in the program. Additionally, in North/Northwest Suburban Cook County, families can receive up to nine months of emergency housing and intensive case management services in scattered site apartments. 

Division of Family and Parish Support Services

Lake County Housing Case Management

671 S. Lewis
Waukegan, IL 60085
Intake: (847) 782-4000
Fax: (847) 782-1030

Comprehensive housing counseling assisting the homeless and those at risk of homelessness in locating and securing permanent housing.  Services include education, advocacy, information and referrals.  Provides first-time home buyers' education as well as mortgage default and foreclosure prevention counseling.  Provides budget counseling for clients experiencing financial difficulties.  Services by appointment in four locations in Lake County.

Division of Family and Parish Support Services

Homelessness Prevention Call Center

Client Calls:
Chicago Residents - Call 311, ask for "Short-Term Help"
Suburban Cook County Residents - Call toll-free 877-4-COOK-15 (877-426-6515)
Sandra Murray, Department Director
Financial Assistance: Please call 311
TTY (for hearing-impaired): 312 948-6817
Fax: (312) 698-5078

The Homelessness Prevention Call Center is a key component in the City of Chicago's “10-Year Plan to End Homelessness”.  The call center's Information and Referral Specialists screen callers experiencing a short-term, one-time crisis and determine if fund resources are available, such as the City's Rental Assistance program, the State's Homeless Prevention Fund, or the Emergency Fund organization's Financial Assistance program.  Eligible callers are referred to the appropriate social service agency that will process their application.  To access the call center's services, Chicago residents can now call the City's easy-to-remember 311 number and say, “Short-Term Help”.  The 311 operators will transfer the call directly to the Homelessness Prevention Call Center.  This program is a collaboration between Catholic Charities, the City of Chicago, Emergency Fund, private foundations, homelessness prevention advocates and local social service agencies.  Resource providers and agencies benefit from the call center's process of intake and criteria-matching, while the community benefits from a centralized source of advocacy data

Division of Family and Parish Support Services

St. Leo Residence

7750 S. Emerald
Chicago, Il. 60620
Phone: (773) 651-9950

St. Leo Residence is a long term transitional residence including 141 individual studio apartments for single individuals giving preference to homeless veterans. The building includes a computer library, community rooms, laundry facilities, and 24-hour desk clerk, as well as on-site supportive services with three casemanagers and a community liaison assisting residents with adjustment to housing, local community integration and social service needs. Residents will also have access to a Community Health Care Clinic for outpatient community based health care, job services through the Department of Labor and a private garden donated by the Illinois AMVETS and dedicated to living veterans.

Division of Family and Parish Support Services