Chicago City Services
311 or (312) 744-5000 and ask for
“Short Term Help”
TTY Access for callers using specialized TTY equipment due to hearing problems: (312) 948-6817
Suburban Cook County Services
Toll-free: (877) 4-COOK-15 or (877) 426-6515
Emergency Assistance Department
721 N. LaSalle St., Chicago, IL 60654
Intake: (312) 655-7500
Emergency Assistance Department Fact Sheet
St. Sabina/Social Service Center
1120 W. 79th St., Chicago, IL 60621
Phone: (773) 846-3018
Mobile Outreach (City of Chicago Homeless Outreach and Prevention)
10 S. Kedzie Chicago, IL 60612
Intake: 311 (City of Chicago)
Mobile Outreach Fact Sheet
Interim Family Housing Program
Administrative Offices
2601 W. Marquette Rd., Chicago, IL 60629
Intake: 311 (City of Chicago)
Our shelter locations are not listed for privacy reasons.
Madonna House Fact Sheet
House of Good Shepherd Fact Sheet
Lake County Emergency Services
671 S. Lewis Ave., Waukegan, IL 60085
Intake: (847) 782-4100
Lake County Emergency Services Fact Sheet
Critical Time Intervention-Representative Payee (CTI-RP) Program
671 S. Lewis Ave., Waukegan, IL 60085
Phone: (847) 782-4165
Provides intensive housing case management services to the chronically homeless population with documented disabilities.
CTI-RP Fact Sheet
Housing Advocacy Program (Lake County)
671 S. Lewis Ave., Waukegan, IL 60085
Phone: (847) 782-4165
In collaboration with the Illinois Department of Children and Family Services serves families in Lake County referred by DCFS whose housing needs are vital for family preservation.
Lake County Rapid Re-Housing Program
671 S. Lewis Ave., Waukegan, IL 60085
Phone: (847) 782-4165
Assists recently homeless individuals and families to quickly locate permanent housing.
Supportive Services for Veteran Families
2601 W. Marquette Rd., Chicago, IL 60629
Phone: (312) 948-6898
Provides veterans living in Lake and Suburban Cook counties, experiencing homelessness, or imminent homelessness, with emergency housing and homeless prevention, intensive case management services, and connections to benefits from the U.S. Department of Veterans Affairs (VA).
Transitional Housing
Bridge Subsidy Program
2601 W. Marquette Rd., Chicago, IL 60629
Phone: (312) 948-6503
Provides eligible clients from the Illinois Department of Human Services (IDHS), Division of Mental Health, with assistance paying rent and access to supportive services.
Bridge Subsidy Program Fact Sheet
Independent Living Program for Youth
Wards of the Illinois Department of Children and Family Services ages 18 to 20 are placed into their own apartments with the goal of developing skills so they can successfully transition to independence upon emancipation at age 21.
Cook County
Jadonal E. Ford Center
11255 S. Michigan Ave., Chicago, IL 60628
Intake: (773) 995-1737
Lake County
671 S. Lewis Ave., Waukegan, IL 60085
Phone: (847) 782-4223
New Hope Apartments Program
Provides transitional housing with intensive case management services for homeless families with children under the age of 18.
New Hope Apartments Program Fact Sheet
Administrative Offices
2601 W. Marquette Rd., Chicago, IL 60629
Phone: (312) 651-2052
Chicago Program
2601 W. Marquette Rd., Chicago, IL 60629
English: (312) 655-7939
Spanish: (312) 948-6796
North/Northwest Suburbs Program
1717 Rand Rd., Des Plaines IL 60016
Intake: (847) 376-2117
West Suburbs Program
1400 S. Austin Blvd., Cicero, IL 60804
Intake: (708) 430-0428
South/Southwest Suburbs Program
7000 W. 11th St., Worth, IL 60482
Intake: (708) 430-0428
Streets to Home Initiative
2601 W. Marquette Rd., Chicago, IL 60629
Phone: (312) 655-7554
Intensive case management service for the chronically homeless with a focus on keeping them housed.
Streets to Home Fact Sheet